THE HUDSON ROSE WAY
Our mission is to make sure that you obtain the most suitable mortgage for your particular needs -with the least amount of hassle. We understand that you lead busy lives and finding time to sit down in an office with an mortgage broker for hours just isn’t feasible (or often particularly enjoyable).
Freedom to choose is a great thing - so why should you be told how to receive financial advice just because that is the way it has 'always been done'? Our multi-channel proposition means that you can tell us how you want to receive advice and we will do our best to accommodate.
Our video appointments offer the best of both worlds, face to face advice for the 21st century. We give you control of completing your personal and financial information at a time that suits you, via your online client area, meaning that you can spend more time talking to your adviser about what’s important to you.
It you need to get a mortgage in joint names but prefer not to spend lunch hours rushing across town to meet an adviser, simply both join the conversation from your respective locations. There is no need for any special software, using Chrome browser is the only requirement and we can utilise other platforms for when this may not be possible for you.
If you prefer to receive advice by telephone, simply drop us a line and we will gladly oblige.
We can also provide face to face meetings locally, should you wish. (Subject to local availability)
Securing a mortgage does involve paperwork, it's a fact of life with the current system. We will look to reduce the amount of paperwork you have to send us by using electronic means such as electronic verification of identity, address and through the use of digital signature processes. There will be times when this is not possible (many mortgage lenders are still in the dark ages) but we promise to try and minimise these instances!
Below is a brief outline of how it all works…..
Text, Email, Call, Message, Write – whatever means you wish to use in order to make contact with us is fine. Once we receive your enquiry we will be in touch to have a chat about what we can do to help
At this point we will arrange a time to have an initial appointment (if it is not convenient at the time). This could be via Video, Phone or Face to Face. Once the date is in the diary it’s on to step 2….
The initial appointment is a time for you to chat with your adviser and tell them about your situation, what you are trying to achieve and any features you are looking for in the mortgage. This can take 20 mins or an hour – there is no rush – it is a time for you to ask us as many questions as you like!
Whilst we hope you will be happy with the initial discussion, there is no obligation to proceed.
After the initial appointment, we will set up your online area.
This will be your own little corner of Hudson Rose where you will find all your useful documents. Once set up, you can complete your fact find – this provides us with the information we require to be able to make a bespoke recommendation. Complete this in your own time from the device of your choosing. Of course, if you have any questions, we are always here to help.
Once your fact find is received and your situation understood, we will be in touch to discuss what is important to you – this is your mortgage after all. We will then utilise our market knowledge and the latest broker tools to complete the research and match you with the most suitable provider. Once completed, we will talk you through your options and answer any questions.
All the regulatory documents and relevant illustrations will be in one place, your client area, meaning you don’t have to keep searching through emails or piles of paper to locate them! Result.
Once you are happy with the recommendation, we will process your application for you and take care of all the paperwork. We will also liaise with estate agents, solicitors and other professional parties on your behalf. You will be kept in the loop with updates at all times and, as always, we are on hand to answer any questions throughout. Simple.
Ok, so financial services isn't exactly rock n roll but there is more to Hudson Rose than simply being a financial adviser...!
In an industry which can (let's face it) be quite dry, we want you to know that we are real people and we don't hide from it. Follow us on Instagram where we post things that catch our eye as well as our own attempts at photography (it's not our strong point).
So reach out and say hello, share your news, show us your new kitchen or do whatever floats your boat.
We look forward to hearing from you.
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